FAQ

Why do I need a security system or company?

With the police overburdened and crime on the increase, more and more people are utilizing private security companies so that they don't need to rely exclusively on state provided law enforcement.

What makes First Response so different to all the other security providers?

We are a local company who only operate and patrol in the Ascot, Hendra, Clayfield and Hamilton areas (although our commercial patrols service a wider area). This allows us to satisfy this small geographical area with both vehicles and staff.

We operate 24 hours a day, 365 days a year and work with local law enforcement to create a tangible community policing network.

Because of this we offer an average 8 minute response time to alarms and distress calls. This is four times faster than the accepted industry average. Our service, although far superior to any other on the market, is affordably priced.

Who currently uses First Response as their security provider?

Generally our clients are successful, professional individuals with a high regard for the safety of their families, their property and themselves.

For the most part our clients possess a strong commitment to their community at large. We find the majority of our clients have a genuine desire to not only make their own lives more secure, but strive to create a safer more secure community environment as well.

We at First Response pride ourselves in working closely with our clients in attempting to achieve this goal. We believe that by creating and maintaining a system that allows us to work closely with local law enforcement, community groups and our clients, we can make our community a safer place in which to live.

How do I know that I am at risk?

Living or operating a business in an affluent area makes you a target, but that does not mean that you must become a victim. By being security conscious about yourself and surroundings you can circumvent most criminal activities.

For the most part criminals are opportunists who seek out the weak link in the chain, so you should always be conscious not to provide any opportunities for them. You are always at some sort of risk in relation to crime but by utilising a security company like First Response this risk can be reduced. We will analyse your current situation and give you a free assessment to ensure that all risks to your safety are minimised.