Collection of Your Personal Information
The Publisher will generally collect personal information about you directly from you when you use this website or deal with The Publisher over the telephone or by letter or e-mail.
Normally, the type of personal information collected will include your name, address, telephone number and e-mail address and product preferences.
The Publisher collects personal information for some or all of the following purposes:
- to provide you or your employer with marketing information about products and services of The Publisher;
- to monitor or improve the quality and standard of service provided to you or other consumers by any one or more of The Publisher;
- to provide marketing information to you about products and services of any one or more of the Authorised Disclosees; and
- to enable any subsidiary of FRCP to monitor compliance by The Publisher with obligations of The Publisher to any subsidiary of FRCP;
If you do not provide any information requested, The Publisher or one or more of the Authorised Disclosees may not be able to either provide you with information about First Response Community Protection Security products or to fulfil one or more other purposes of collection of your personal information.
The Publisher may collect personal information about you from a third party source. The Publisher will take reasonable steps to contact you and make you aware of the purposes for which The Publisher has collected your personal information which has been obtained from a third party source.
Use Or Disclosure Of Your Personal Information
The Publisher will use and disclose personal information for the primary purpose for which the personal information was collected or for purposes related to or ancillary to that primary purpose. The Publisher does not disclose collected personal information to third parties for the purpose of allowing such third parties to directly market products and services to you.
The Publisher may from time to time engage third party contractors to carry out work for The Publisher. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by The Publisher to the contractor.
Personal Information about Other People
Access to Personal Information
The Publisher will, on request, provide you with access to personal information held by The Publisher about you, subject to any limitations or exceptions in the Privacy Act.
The Publisher will deal with requests for access within a reasonable time. You must pay The Publisher for reasonable costs incurred by The Publisher in providing you with access.
If The Publisher refuses to provide you with access to personal information about you, The Publisher will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.
The Publisher will take reasonable steps to ensure that your personal information is up-to-date when collected or used by The Publisher. If any personal information held by The Publisher about you is incorrect, you should contact The Publisher immediately, so that The Publisher can take reasonable steps to correct incorrect information about you.
Security of Personal Information
The Publisher protects your personal information from misuse and unauthorised disclosure.
The Personal information about you may be stored in hard copy or electronically in data information storage systems of The Publisher.
The Publisher maintains physical security, as well as network and computer security over paper and electronic data information storage systems.
The Publisher will not transfer your personal information to foreign countries without your express or implied consent.
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting the The Publisher Privacy Officer:
Telephone: 1300 733 500
Mail: P.O. Box 931 Hamilton Q.4007
Fax: 07 3315 7644
The Publisher will respond to your query or complaint in a reasonable time.
First Response Community Protection Pty Ltd A.C.N. 091 047 102 (A.B.N. 37 091 047 102). All rights reserved. No part of this site may be reproduced in any manner without express written permission of The Publisher.